Optus warns cyberattack may have exposed Australian client details

A woman uses her cell phone as she walks past an Optus store in Sydney, Australia, Feb. 8, 2018. REUTERS/Daniel Munoz/File Photo

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SYDNEY, Sept. 22 (Reuters) – Optus, the Australian unit of telecommunications company Singapore Telecommunications (STEL.SI), said it was investigating possible unauthorized access to customers’ home addresses, passport numbers and phone numbers following a cyberattack.

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Wireless carrier Optus said in a statement Thursday that it immediately halted the attack after discovering it, and that payment information and account passwords had not been compromised.

It said it had notified the Australian Federal Police and an investigation into access to information from current and former customers was underway.

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“Optus is working with Australia’s Cyber ​​Security Center to mitigate any risks to customers,” Optus said in a statement on its website.

“We are devastated to learn that we have been the victim of a cyber attack that resulted in the disclosure of our customers’ personal information to someone who shouldn’t see it,” said Kelly Bayer Rosmarin, Optus CEO.

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The Australian newspaper reported that up to 9 million customers may have been affected. Reuters was unable to verify the number and Optus did not immediately respond to a request for comment.

“Optus has also notified key financial institutions of the matter. While we are not aware that customers have been harmed, we encourage customers to raise awareness of their accounts, including looking out for unusual or fraudulent activity and reports that may appear strange or strange. seem suspicious,” the Optus statement added.

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Reporting by Kirsty Needham; Editing by Raju Gopalakrishnan

Our Standards: The Thomson Reuters Trust Principles.

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